Shipping Policy

Welcome to Weckjars! We're excited to offer you a wide range of high-quality glass jars and containers that suit your storage and preservation needs. This Shipping Policy outlines the details of how we handle shipping and delivery for your orders. If you have any questions or require further assistance, please don't hesitate to contact us at info@weckjars.ca.

Processing Time:

  • We currently ship 5 days a week (M-F). All Orders are Shipped on the Same or next business Day

Shipping Methods and Rates:

  • We offer a variety of shipping options to best accommodate your needs. Shipping rates are calculated based on the destination, package weight, and chosen shipping method. You can view the available options and their respective costs during the checkout process.

Estimated Delivery Time:

  • The estimated delivery time varies depending on your location and the shipping method you choose. Standard delivery within Canada generally takes between 3-7 business days. Please note that these are estimated delivery times and actual delivery may be affected by unforeseen delays.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. This allows you to stay updated on the status of your delivery and estimated arrival date.

Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete to prevent any issues with delivery. We cannot be held responsible for items shipped to incorrect addresses due to incorrect information provided by the customer.

Order Changes and Cancellations:

  • If you need to make changes to your order or cancel it after it has been placed, please reach out to us within 12 hours. While we will do our best to accommodate your request, changes or cancellations may not be possible if the order has already been processed for shipping.

Lost or Damaged Packages:

  • In the rare event that your package is lost or arrives damaged, please contact us at info@weckjars.ca within 7 days of receiving your order. We will work with you to resolve the issue and ensure you receive the products you ordered in good condition.

Thank you for choosing Weckjars for your glass jar and container needs. We are committed to providing you with top-notch products and a smooth shopping experience. If you have any concerns or questions regarding shipping, please don't hesitate to get in touch with us. Your satisfaction is our priority.